FAQ | Shipping and Delivery Information:

We endeavor to dispatch orders within 3 working days from the date of purchase. The delivery time may vary depending on the shipping method selected during the checkout process.

In the unlikely event that the parcel does not reach you, we will provide a number for tracking purposes. However, we cannot be held responsible for external factors that may impede delivery, such as natural disasters, pandemics, strikes, or postal processing issues.

Please note that DHL is our recommended shipping partner and has a high reputation for reliability.

Return Policy:

In the interest of maintaining hygiene standards, we do not accept returns once the packaging has been opened.

If you wish to return an unopened product, it must be shipped by trackable methods such as DHL, FedEx, or registered post. Refunds will be processed after the returned product has been received and inspected for its original packaging and condition. Please note that the original shipping cost and any taxes will not be refunded.

Please ensure that you make your purchase carefully, as we cannot accept responsibility for any incorrect orders or purchases.

Please make your purchase carefully.